Guidelines to help make sure you get the best roof Choosing the right contractor is easier said than done. All contractors say they’ll do a good job, all say they’ll use top grade materials, and all say they’ll provide great follow up service after the job is done. Keep in mind, however, that what contractors say doesn’t matter. It’s what they do that’s important. The fact is that there’s a world of difference among roofing contractors . . . and between the appearance, durability, fire protection, safety, and value of the roofs they provide. While price is obviously important, choosing a roofing contractor simply by taking the lowest bid can be disastrous. Here are some guidelines to help make sure you get the best roof, the highest value and the greatest satisfaction for your investment. Find out how long a contractor has been in business. And be wary of fly-by-nights who are more interested in selling new roofs than in recommending ways to obtain the best long term value. Contractors who are just interested in selling new roofs probably won’t be very helpful – or even be around –when a leak turns up or materials start to wear. Look into experience. Has the contractor you’re interviewing installed and maintained a variety of roof types. . .or just one or two? Does he just have experience with commercial properties . . . or residential properties . . . or both? Check the contractor’s reputation. Contact references for whom the contractor has done work – especially ones for whom he’s done the type of work (commercial or residential) and style of roof (asphalt, composition, shake, shingle, tile, etc.) you’re considering. If he won’t provide you with a list of jobs he’s done in your area, be wary. Also contact local Better Business Bureaus to see whether the contractor has a lengthy history of complaints. Learn about the contractor’s staff. How many full time employees? How much training do they receive? Do they participate in industry and state sanctioned apprenticeship training programs? Are the installation specialists backed by an equally qualified office staff? (“One-man, do-it-all” contractors may be skilled craftsmen, but the absence of a qualified support staff often translates to delays, disruptions, and ultimate dissatisfaction.) Ask to see licenses and insurance papers. Legitimate contractors are licensed by the state. They must carry workers’ compensation insurance and should carry substantial liability insurance. Check the contractor’s safety record. Take this into account when choosing a company to do your work. Check the specifications and warranties of materials. Make sure the U. L. fire and wind ratings meet the highest standards, and that the warranty protects you for the longest possible time against the greatest number of conditions. Verify all information a contractor gives you. Ask to see a copy of the contractor’s license or call the California State License Board at (800) 321-2752 (you can also check through their website at www.cslb.ca.gov). Make sure of insurance coverage. Check to see whether litigation is pending or has been filed in the past. Find out about payment policies. Don’t agree to payments of more than 90% of work which has been completed and, before making final payment, do insist on seeing lien releases from suppliers and subcontractors. Insist on written clarifications of anything you don’t understand. Be sure you understand all the terms and language the contractor uses in discussions, proposals, bids and/or contracts. Get answers, bids and promises in writing before giving the go-ahead to do any work
Starting any roofing job, residential or commercial, be sure you are comfortable with the contractor’s representatives. Here are some important questions to ask. The answers can affect: Your roof’s quality The service you’re provided The satisfaction you receive while the work is being done and after the job is completed. About the Roof Can my roof be repaired or must it be replaced? What options do I have? What are the pros and cons of each option? Do you recommend that a new roof use the same materials that are used in my current roof or something different? Why? What are other materials options and how would they affect cost? What kind of maintenance will the new (or repaired) roof require? With proper maintenance, how long would the roof last? What kind of warranty comes with the roof you’re recommending? Are better warranties provided with other types? If so, what are they? About the Contractor How long has your company been in business? How many full time people do you employ? What kind of service, workmanship and materials do you provide? Have you done similar types of roofing jobs in my area? How many? Can I see them? Does your company carry current liability insurance? How much? Do you carry workman’s compensation insurance? About the Bid When would you start the job? How long will the job take? How much will the job cost? Does your price include cleaning up the job site daily throughout the job? Does your price include hauling away all used materials & trash to certified dump facilities? If asbestos is involved, a certificate of disposal should be obtained. Does the contractor have the necessary license to perform the work? Contractors you’re talking to should provide answers to these and any other questions you ask in a timely fashion. The answers should be in writing – either included as part of a bid or proposal, or in a separate letter which provides specific responses to your specific questions
Montague "Monte" Middleton Upshaw May 11, 1936 – July 26, 2017 Montague “Monte” Middleton Upshaw, former chairman of Fidelity Roof Company, passed away due to complications from Parkinson’s Disease on July 26, 2017. He is survived by his wife Joan, his previous wife, Carol, and their four children, a brother, and 13 grandchildren. Monte took over the management of Fidelity Roof Company (FRC) in the 1960s, following the untimely death of his father. He grew the business into a premiere roofing company that gained local and national recognition
Oakland, Calif., April 3, 2017—Fidelity Roof Company (Fidelity), a San Francisco Bay Area roofing company, serving commercial and residential clients since 1948, announces it has acquired the assets of Excel Roofing Service (Excel Roofing) of Martinez, Calif. The acquisition provides Fidelity with an increased footprint in the commercial roofing market, adds to its skilled workforce, and expands its service area
April 22, 2009 -- It seems only fitting that Fidelity Roof Company held its first in a planned series of Solar Energy and Roofing informational seminars on Earth Day, 2009. The April 22nd event was a huge success. The near-capacity crowd of building owners and managers, architects, developers and contractors heard presentations from top industry experts covering solar panel alternatives, solar mounting systems, energy audits as well as solar system financing options and available tax credits and rebates.
Youth and staff at the Boys & Girls Clubs of Oakland at 24th and Market Streets in West Oakland are getting a new roof this week thanks to the generosity of Fidelity Roof Company, a family-owned San Francisco Bay Area company which installed the organization’s first roof in 1948. Fidelity is contributing approximately 35 percent of the total cost of the project. Bank of America, Piedmont Lumber and Ford Wholesale Inc. Roofing Supplies are also making significant donations to the effort.
Fidelity Roof Company, one of the Bay Area’s oldest, family owned businesses, announces the launch of their new solar division featuring an expert team of professionals with extensive solar experience.